Shipping & Delivery Policy

Last updated: 11 October 2026

1. Where we deliver

We deliver across India through trusted courier partners. A few remote pincodes may not be serviceable – if so, we will call you and cancel the order with a full refund of any amount paid.

2. Delivery charges

3. How long it takes

• Dispatch: within 1–2 working days after order confirmation.
• Metro cities: 2–4 working days after dispatch.
• Rest of India: 4–7 working days after dispatch.
• Orders placed on Sundays or public holidays are processed the next working day.

These are estimates. Delays can happen due to weather, festivals, strikes or courier issues. We will keep you updated.

4. Tracking your order

Track anytime on our Track Order page using your order number and mobile number. Once shipped, you will also see the courier name and tracking (AWB) number.

5. At the time of delivery

• Please check that the outer box is not damaged or opened. If it is, you may refuse the parcel or take photos and inform us within 48 hours.
• For Cash on Delivery, please keep the exact amount ready.
• If you are not available, the courier will try again. After 2–3 failed attempts, the parcel may return to us.

6. Wrong address / returned parcels

Please check your address and pincode carefully. If a parcel comes back because of a wrong address or no response, we can re-ship it (delivery charges may apply) or refund the product amount minus delivery charges.

7. International / export orders

For export orders, shipping terms, timelines and costs are shared in the quotation. Please use our Export Enquiry form.

8. Contact

Questions about your delivery? Call +91 98765 43210 or email [email protected].